Shipping Policies

FREE SHIPPING WITHIN INDIA

We deliver to all and any postal address around India. Courier companies do not deliver to P.O. Box address, so we request you to provide full street address with pin code / zip code.
Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days.
After the order is picked up by the courier service and email will be delivered to the customer for tracking.
You can expect to receive your order, on average, within 7 – 10 business days Subject to Postal code Serviceability by Courier partner.

INTERNATIONAL SHIPPING

We are offering worldwide delivery of our products. Courier companies do not deliver to P.O. Box address, so we request you to provide a full street address with pin code/zip code and telephone/mobile number.

Our Shipping Rates are subsidized and are much lower than what the shipping companies usually charge for international shipments. We always strive to offer our shoppers the lowest shipping charges possible. Please note that shipping companies determine shipping charges based on the package weight.

All products are shipped via reputed international courier companies that are renowned companies that are completely insured and reliable.

After the order is picked up by the courier service and email will be delivered to the customer for tracking.

We are not responsible for any delay caused by any unforeseen time lags by the courier companies in delivering the parcels to the customer, or if the customer is not available at the time of delivery.

We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier Company. These alert emails will contain the tracking number and Courier Company’s website detail. Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites.

Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. VAT / Custom Taxes and Import Duties are not included in our ordering process but may be charged to you by your government.

Please note that if there are any customs or duties applicable to the ordered items, it would be billed separately to the customer by the courier company at the time of delivery.

International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation.

They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.

 

Address Change Requests

Once an order is registered, you cannot make any alterations. However, address alteration requests may be accommodated within 24 hours of placing the order. You may Email Us your alteration request and the needful will be done.

Time to Ship

For each item we have mentioned time to ship along with the item image. These are only indicative and approximate values, and items can be shipped earlier or later case to case basis depending on availability of item and other factors.

We are proud to offer such shipping values to our customers, especially when paired with our fast delivery times. In most cases, your order will be processed within 48-72 hours of your placing it.
For International Delivery days from 7-15 Working days Subject to Custom Clearance.

Order Policy

All Orders will be processed and Dispatched within 48-72 hours of your placing it.

We take this Time to dispatch your order for Make sure to do quality check before dispatch each Product Order.

Time to ship mentioned on our website against each item are indicative and approximate values only and sometimes due to situations beyond our control, delays may occur like unavailability of stock, or other unavoidable circumstances.

For Any Change in order as specially in case of wrong product select, wrong size, Delivery address wrong or any other change in order should be inform within 24 hours after placing order to [email protected] or by WhatsApp with your order number.

Apparel consisting of embellishments like beads and sequences usually has the tendency to come off.  Even with perfect handling, care and packaging this cannot be completely avoided. During physical transit, some of them may come loose, hence if you see such situations arise when you unpack or wear your attire, do not worry as it is a common issue.

Return & Refund Policy

we strive to make sure you have the best experience while selecting and buying your favorite Indian Ethnic Outfits. Despite our best efforts to keep our customers happy, there are times when you might feel the need to return your product for circumstances beyond your or our control.

Cancel order in case of change of mind situation: –
Yes, you can choose to cancel all Non-Dispatched orders, only if done within 24 hours of placing it. We will initiate 100% refund of your money and a confirmation of the same will be sent to you via e-mail, though we would have loved to have added a new Ethnic Fashion statement to your wardrobe.
Cancel order after 24 Hours of placing order: –

Yes, that also can Possible, But Orders cancelled post 24 hours of confirmation are dealt with on a case-to-case basis by our Customer Care team depending on the degree of process completion.
Please be apprised that it takes a maximum of 2 business days, post the receipt of your cancellation request, for us to cancel your order, and send you a notification via e-mail.

Return Order

– Return Order Can possible, we don’t believe in making customers, we take stringent measures to deliver Fashion Delight to our customers globally, In this below possible condition, like there’s always a possibility that
a. Item(s) may get damaged during transit; or
b. There may be a manufacturing defect which did not get noticed during packing; or
c. A wrong item is shipped out to you by mistake.

Please reach out to us within 48 hours of receiving the order for reporting any complaints with regards to the product received as damaged, found with manufacturing defect, or any other issues.